Shipping policy
Shipping policy
Domestic Shipping
We offer free standard shipping on all orders over $175 within Australia. For orders below $175, we offer a flat rate shipping fee of $10 for standard shipping. Orders placed and paid before 14:00 will be shipped the same business day. During busy periods it may take up to 2 business days to ship your order. Please allow up to 7 business days for your order to be delivered.
International Shipping
We offer international shipping to selected countries. Shipping rates and delivery times vary depending on the destination and package weight.
To check the shipping rate for your order, simply add your desired items to your cart and proceed to checkout. The shipping cost will be calculated based on your location and package weight.
Please note that any customs fees, taxes or duties are the responsibility of the recipient and will be charged at the time of delivery.
Customers are responsible for covering shipping expenses associated with customs-returned parcels. These costs will be deducted from the total refund.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your package on the Australia Post website.
If you have any questions or concerns about your order, please don't hesitate to contact us at info@gokitoys.au.
We're always here to help!